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	<title>Comments on: Glitch, Monoculture, Profit (#amazonfail recap)</title>
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	<description>Bird of Ill Repute</description>
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		<title>By: Minal Hajratwala &#187; Blog Archive &#187; Amazon Update</title>
		<link>http://www.lilithsaintcrow.com/journal/2009/04/glitch-monoculture-profi/comment-page-2/#comment-56318</link>
		<dc:creator>Minal Hajratwala &#187; Blog Archive &#187; Amazon Update</dc:creator>
		<pubDate>Wed, 22 Apr 2009 01:54:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.lilithsaintcrow.com/journal/?p=1475#comment-56318</guid>
		<description>[...] case you missed it all, read my previous post and this good, smart wrap-up blog entry that has most of the relevant links and says why this [...]</description>
		<content:encoded><![CDATA[<p>[...] case you missed it all, read my previous post and this good, smart wrap-up blog entry that has most of the relevant links and says why this [...]</p>
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		<title>By: Cora</title>
		<link>http://www.lilithsaintcrow.com/journal/2009/04/glitch-monoculture-profi/comment-page-2/#comment-56272</link>
		<dc:creator>Cora</dc:creator>
		<pubDate>Fri, 17 Apr 2009 02:59:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.lilithsaintcrow.com/journal/?p=1475#comment-56272</guid>
		<description>Due to my geographic location I buy from Amazon Germany (and there is no way to avoid them either, because only Amazon offers foreign language books beyond the bestseller lists at a reasonable price and shipping times). 

However, I went to the Amazon US site today to look up a book and what did I see right on the start page. Dildos, vibrators and other sex toys with the helpful information that people who had searched for the same items as me (i.e. &quot;dirty&quot; books deranked during amazonfail) had also purchased those.

So Amazon apparently sees no problem in pushing sex toys at me on their front page, but gay and lesbian content is somehow dirty. This does not compute.</description>
		<content:encoded><![CDATA[<p>Due to my geographic location I buy from Amazon Germany (and there is no way to avoid them either, because only Amazon offers foreign language books beyond the bestseller lists at a reasonable price and shipping times). </p>
<p>However, I went to the Amazon US site today to look up a book and what did I see right on the start page. Dildos, vibrators and other sex toys with the helpful information that people who had searched for the same items as me (i.e. &#8220;dirty&#8221; books deranked during amazonfail) had also purchased those.</p>
<p>So Amazon apparently sees no problem in pushing sex toys at me on their front page, but gay and lesbian content is somehow dirty. This does not compute.</p>
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		<title>By: Maria</title>
		<link>http://www.lilithsaintcrow.com/journal/2009/04/glitch-monoculture-profi/comment-page-1/#comment-56258</link>
		<dc:creator>Maria</dc:creator>
		<pubDate>Wed, 15 Apr 2009 18:09:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.lilithsaintcrow.com/journal/?p=1475#comment-56258</guid>
		<description>One thing that popped into my head after hearing about this on saturday: 

Could this be a long standing system in place that handles ssearches from countries and regions that forbid specific items? I know that even Canada has their own take on what is considered appropriate material or not and China for sure. Depsite amazon having regional sites like amazon.ca They still need to tweak search results on amazon.com to fit a region? 

It irks me, all these toady bastards constantly trying to protect us little childrens from bad and sinfull things.</description>
		<content:encoded><![CDATA[<p>One thing that popped into my head after hearing about this on saturday: </p>
<p>Could this be a long standing system in place that handles ssearches from countries and regions that forbid specific items? I know that even Canada has their own take on what is considered appropriate material or not and China for sure. Depsite amazon having regional sites like amazon.ca They still need to tweak search results on amazon.com to fit a region? </p>
<p>It irks me, all these toady bastards constantly trying to protect us little childrens from bad and sinfull things.</p>
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		<title>By: Angelina Yount</title>
		<link>http://www.lilithsaintcrow.com/journal/2009/04/glitch-monoculture-profi/comment-page-1/#comment-56256</link>
		<dc:creator>Angelina Yount</dc:creator>
		<pubDate>Wed, 15 Apr 2009 17:09:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.lilithsaintcrow.com/journal/?p=1475#comment-56256</guid>
		<description>I really haven&#039;t bought a book from Amazon since I discovered the secondhand, trade-in tiny bookstore down the road from me. Sure it doesn&#039;t have that new book smell, but it&#039;s a means of funding my addiction without breaking my bank account. So screw Amazon. I can wait for the newer titles to be recycled.</description>
		<content:encoded><![CDATA[<p>I really haven&#8217;t bought a book from Amazon since I discovered the secondhand, trade-in tiny bookstore down the road from me. Sure it doesn&#8217;t have that new book smell, but it&#8217;s a means of funding my addiction without breaking my bank account. So screw Amazon. I can wait for the newer titles to be recycled.</p>
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		<title>By: JP</title>
		<link>http://www.lilithsaintcrow.com/journal/2009/04/glitch-monoculture-profi/comment-page-1/#comment-56255</link>
		<dc:creator>JP</dc:creator>
		<pubDate>Wed, 15 Apr 2009 16:38:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.lilithsaintcrow.com/journal/?p=1475#comment-56255</guid>
		<description>This entry was fantastic, and I linked to it at my public blog. As I said there this morning, innocent glitch or not, Amazon has a public relations nightmare on their hands. The fact that they have so far not been forthcoming with the public does not speak well of them.</description>
		<content:encoded><![CDATA[<p>This entry was fantastic, and I linked to it at my public blog. As I said there this morning, innocent glitch or not, Amazon has a public relations nightmare on their hands. The fact that they have so far not been forthcoming with the public does not speak well of them.</p>
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		<title>By: The Amazon situation &#171; DragonKat</title>
		<link>http://www.lilithsaintcrow.com/journal/2009/04/glitch-monoculture-profi/comment-page-1/#comment-56254</link>
		<dc:creator>The Amazon situation &#171; DragonKat</dc:creator>
		<pubDate>Wed, 15 Apr 2009 14:38:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.lilithsaintcrow.com/journal/?p=1475#comment-56254</guid>
		<description>[...] A wonderful recap, with theories [...]</description>
		<content:encoded><![CDATA[<p>[...] A wonderful recap, with theories [...]</p>
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		<title>By: just some&#8230; &#171; i&#8217;m not drunk enough for this.</title>
		<link>http://www.lilithsaintcrow.com/journal/2009/04/glitch-monoculture-profi/comment-page-1/#comment-56253</link>
		<dc:creator>just some&#8230; &#171; i&#8217;m not drunk enough for this.</dc:creator>
		<pubDate>Wed, 15 Apr 2009 12:31:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.lilithsaintcrow.com/journal/?p=1475#comment-56253</guid>
		<description>[...] something about Amazon&#8217;s explanations for the current flap stinks. i don&#8217;t shop at Amazon much anyway, but this kind of stuff torques me off. they have [...]</description>
		<content:encoded><![CDATA[<p>[...] something about Amazon&#8217;s explanations for the current flap stinks. i don&#8217;t shop at Amazon much anyway, but this kind of stuff torques me off. they have [...]</p>
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		<title>By: incandescens</title>
		<link>http://www.lilithsaintcrow.com/journal/2009/04/glitch-monoculture-profi/comment-page-1/#comment-56252</link>
		<dc:creator>incandescens</dc:creator>
		<pubDate>Wed, 15 Apr 2009 08:45:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.lilithsaintcrow.com/journal/?p=1475#comment-56252</guid>
		<description>There&#039;s an article on it here in one of the UK mainstream newspapers (online) - http://www.independent.co.uk/life-style/gadgets-and-tech/news/sales-rank-purged-from-amazon-1668375.html

(I confess to bias in that I like the Independent as a newspaper: I suspect some people would find it leaning a bit leftwards.)</description>
		<content:encoded><![CDATA[<p>There&#8217;s an article on it here in one of the UK mainstream newspapers (online) &#8211; <a href="http://www.independent.co.uk/life-style/gadgets-and-tech/news/sales-rank-purged-from-amazon-1668375.html" rel="nofollow">http://www.independent.co.uk/life-style/gadgets-and-tech/news/sales-rank-purged-from-amazon-1668375.html</a></p>
<p>(I confess to bias in that I like the Independent as a newspaper: I suspect some people would find it leaning a bit leftwards.)</p>
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		<title>By: charmngbilly</title>
		<link>http://www.lilithsaintcrow.com/journal/2009/04/glitch-monoculture-profi/comment-page-1/#comment-56249</link>
		<dc:creator>charmngbilly</dc:creator>
		<pubDate>Wed, 15 Apr 2009 06:33:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.lilithsaintcrow.com/journal/?p=1475#comment-56249</guid>
		<description>as a queer living in the sticks down in the deep south and being more than an hour from any book retailer of size and no independant booksellers (aside from Christian bookstores)  i and my friends rely on the online retailers sooo very much for access to our community&#039;s literature.  for something like this to occur is downright hurtful.  thank you for all your good work in making this complicated mess accessible and understandable.</description>
		<content:encoded><![CDATA[<p>as a queer living in the sticks down in the deep south and being more than an hour from any book retailer of size and no independant booksellers (aside from Christian bookstores)  i and my friends rely on the online retailers sooo very much for access to our community&#8217;s literature.  for something like this to occur is downright hurtful.  thank you for all your good work in making this complicated mess accessible and understandable.</p>
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		<title>By: jon</title>
		<link>http://www.lilithsaintcrow.com/journal/2009/04/glitch-monoculture-profi/comment-page-1/#comment-56246</link>
		<dc:creator>jon</dc:creator>
		<pubDate>Wed, 15 Apr 2009 03:11:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.lilithsaintcrow.com/journal/?p=1475#comment-56246</guid>
		<description>Yet another great post ... and as Jay says, thanks Lilith and everybody else for the time and energy.

&lt;blockquote&gt;I’m actually thrilled at the grassroots response, despite plenty of people decrying it as a rush to judgment. Direct outrage over the disenfranchisement of minorities who are still under siege in many parts of the world is a good thing. I do not think it detracts from the struggle for human equality. Far from.&lt;/blockquote&gt;

Totally agreed. 

&lt;i&gt;I personally do not think this was an “innocent” glitch ...&lt;/i&gt;

Also agreed.  I thought Mary Hodder phrased this very well in her &lt;a href=&quot;http://www.techcrunch.com/2009/04/14/guest-post-why-amazon-didnt-just-have-a-glitch/&quot; rel=&quot;nofollow&quot;&gt;guest post on TechCrunch&lt;/a&gt;:

&lt;blockquote&gt;If all this seems like a problem, and it should, it’s because Amazon is using algorithms, which rely on their classification system, with various statistics like “Sales Rank” to rank products in search results on the site. These algorithms and classifications have points of view. Their point of view, revealed this week, is that “positive references to sexual orientation == gay” is “adult” in nature....

The bar for ethics in creating algorithms and classification systems should be very high. #AmazonFail proved it’s not, at least at Amazon. I would venture that Amazon’s classification and algorithm system have more of these discriminatory assumptions, and while their tagging system does allow users to correct for some of this, Amazon is using it’s internal classification system in it’s filters, not user tagging, that I can tell.&lt;/blockquote&gt;

It&#039;s a classic case of technology invisibly reinforcing the oppression of broader society.  As you say, it&#039;s not exactly sinister -- it wasn&#039;t like somebody at Amazon consciously said &quot;oh let&#039;s make LGBTs, feminists, and people with disabilities invisible!&quot;  But that was the effect.

Kudos to all of us for standing up against it.

jon</description>
		<content:encoded><![CDATA[<p>Yet another great post &#8230; and as Jay says, thanks Lilith and everybody else for the time and energy.</p>
<blockquote><p>I’m actually thrilled at the grassroots response, despite plenty of people decrying it as a rush to judgment. Direct outrage over the disenfranchisement of minorities who are still under siege in many parts of the world is a good thing. I do not think it detracts from the struggle for human equality. Far from.</p></blockquote>
<p>Totally agreed. </p>
<p><i>I personally do not think this was an “innocent” glitch &#8230;</i></p>
<p>Also agreed.  I thought Mary Hodder phrased this very well in her <a href="http://www.techcrunch.com/2009/04/14/guest-post-why-amazon-didnt-just-have-a-glitch/" rel="nofollow">guest post on TechCrunch</a>:</p>
<blockquote><p>If all this seems like a problem, and it should, it’s because Amazon is using algorithms, which rely on their classification system, with various statistics like “Sales Rank” to rank products in search results on the site. These algorithms and classifications have points of view. Their point of view, revealed this week, is that “positive references to sexual orientation == gay” is “adult” in nature&#8230;.</p>
<p>The bar for ethics in creating algorithms and classification systems should be very high. #AmazonFail proved it’s not, at least at Amazon. I would venture that Amazon’s classification and algorithm system have more of these discriminatory assumptions, and while their tagging system does allow users to correct for some of this, Amazon is using it’s internal classification system in it’s filters, not user tagging, that I can tell.</p></blockquote>
<p>It&#8217;s a classic case of technology invisibly reinforcing the oppression of broader society.  As you say, it&#8217;s not exactly sinister &#8212; it wasn&#8217;t like somebody at Amazon consciously said &#8220;oh let&#8217;s make LGBTs, feminists, and people with disabilities invisible!&#8221;  But that was the effect.</p>
<p>Kudos to all of us for standing up against it.</p>
<p>jon</p>
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